We apologize for any inconvenience caused by this incident. A summary of the events and measures taken follows.
An update to the system resulted in an increased load on the database, resulting i degraded performance in several of our products.
10:09 An update affecting the database is done in our systems
10:10 The first customer is affected by degraded performance
10:12 We identified that there is an issue and started working on reverting the change
10:37 All systems are available again
We did an update to improve database performance. The update caused an initial increase in load on the database before all our caching functionality was in effect, resulting in an overload of the database.
The update causing the issue has been released in smaller parts, resulting in a lower load on the database.