We have detected that the import of emails has imported older emails than intended. We are working on removing these old emails.
Posted Oct 21, 2024 - 13:59 CEST
Update
We are now starting to import emails that was not received during the incident.
Posted Oct 21, 2024 - 12:45 CEST
Update
All subscriptions has now been renewed and inboxes should receive incoming emails again.
We are still working on restoring emails that was not created in Kundo Mail during the downtime.
Posted Oct 21, 2024 - 11:12 CEST
Identified
We have discovered that Microsoft Graph API subscriptions has stopped renewing since 2024-10-19. This affects customers using the Microsoft Graph API to receive mail in Kundo Mail.
We have identified the issue and working on a fix.