Resolved -
We have detected that the import of emails has imported older emails than intended. We are working on removing these old emails.
Oct 21, 13:59 CEST
Update -
We are now starting to import emails that was not received during the incident.
Oct 21, 12:45 CEST
Update -
All subscriptions has now been renewed and inboxes should receive incoming emails again.
We are still working on restoring emails that was not created in Kundo Mail during the downtime.
Oct 21, 11:12 CEST
Identified -
We have discovered that Microsoft Graph API subscriptions has stopped renewing since 2024-10-19.
This affects customers using the Microsoft Graph API to receive mail in Kundo Mail.
We have identified the issue and working on a fix.
Oct 21, 10:59 CEST